FAQ

Create a free vendor account, complete your business profile, then submit your listing with accurate details, precise location, and high-quality photos. Once submitted, our team reviews it before it goes live to keep listings genuine and trustworthy.

Yes. A single vendor account can manage an unlimited number of property and project listings from one dashboard, making it easy to track performance across your entire portfolio.

Basic listings are free. For greater visibility, we offer paid featured packages that place your property higher in search results and on the homepage — see our Pricing page for current plans.

The most successful listings include an accurate price, precise location, property type and purpose (sale, rent, shortlet, or land), size in square metres, key amenities, and the correct title document. Complete listings attract more serious enquiries.

Free listings remain active for a standard period set by the platform. Featured/paid listings stay visible for the duration of the package you purchase, after which you can renew or upgrade directly from your dashboard.

Yes. Log in to your dashboard, open the listing, and update the price, description, photos, or availability at any time. Changes go live immediately.

Interested parties can contact you directly using the phone number, WhatsApp, or contact form you provide on your listing — whichever you enable in your privacy settings.

Mark the listing as inactive or remove it as soon as it's off the market. Keeping listings current protects your reputation and helps other users trust the platform.

Clear, well-lit photos taken from multiple angles — including the exterior, interior, and standout features — along with an honest, detailed description, consistently perform best.

Vendor profiles show an email-verified badge once the vendor confirms their email, and our team can mark individual listings as Verified after reviewing them. Neither badge is a guarantee, so we recommend inspecting a property in person and confirming a vendor is genuine before making any payment. Never send money based on a listing alone — report anything suspicious to our support team immediately.

Buy is for outright property purchases, Rent is for long-term tenancy, Shortlet is for short-stay bookings, and Land is for undeveloped plots. Each has its own dedicated search page so you can filter by exactly what you need.

A verified vendor has confirmed their email address on the platform, and a verified property has been checked and marked as verified by our team. These badges are one helpful signal among several — always inspect a property and confirm details independently before making any payment.

We support the secure online payment options available on the platform — you'll see the accepted methods at checkout when purchasing a package or upgrading a listing.

Use Listing Alerts to save your preferred location, purpose, and property type — we'll email you as soon as a matching property goes live, so you never miss a new listing.

Reach our support team through the Contact page, or raise a support ticket from your dashboard if you're a registered vendor or agent. We aim to respond as quickly as possible.

No. Browsing, searching, and contacting vendors or agents is completely free for buyers, tenants, and shortlet guests. Fees only apply to vendors who choose paid listing packages.